Quickbooks 2024 on Windows 10
my
on-going monitoring of the situation
First published: January 21, 2025
Last
update: December
16, 2025
As
of today, I can vouch for the fact that my
understanding of the situation thus far, aligns perfectly with Intuit's
current operational
reality, even though their official messaging sounds more restrictive.
I consider it practically
feasible, IF after considering your options,
you opted to remain on W10, with security mitigation in place.
Official
policy vs
practical
"boots-on-the-ground" status
1.
The Official Policy: "Unsupported"
On Oct
14, 2025,
Intuit's official documentation states: W10 is no longer a supported operating system.
-
Discouragement: Intuit's
support site and in-product
notifications strongly advise upgrading to Windows 11. They cite
"security risks" and "potential compatibility issues" as the
primary reasons.
-
Support
Refusal?:
If you call tech support, their agents might (not
always)
say your problem is due to W10.
2.
The Practical Reality: "Functional"
Despite the
official stance, Intuit has not
implemented a "kill switch" or a platform block for
QB2024 on W10. This is a marked departure from previous practice @7
& @8.1
-
No
Hard Lock: The software does not "phone home" to check the OS
and lock you out. If it is installed, it will open and run.
-
Fresh installs of QB2024
are successful on W10
machines.
-
Updates
(R14, R15, R16,
etc.):
You'll continue to receive the latest
maintenance releases. Intuit delivers these
updates to the application,
and as long as the application can communicate with Intuit’s servers,
the update will download and install.
3.
The ESU
(Extended Security Updates) Factor
notably: Intuit
does not check for an active Windows 10 ESU subscription.
-
Intuit’s update mechanism is independent of
Microsoft’s Windows Update.
-
Whether
your W10 instance is receiving security patches from Microsoft
(via ESU) or is completely unpatched, QB2024 will still pull
its own internal updates (like tax table
updates for payroll or R-level
maintenance patches).
Summary
| Feature |
Intuit's
Official Stance |
Practical
Reality |
| Compatibility |
Not
Supported |
Fully
Functional |
| Installations |
Discouraged |
Not
Blocked |
| R-Releases
(R16+) |
Not
Guaranteed |
Downloading/Installing
Normally |
| Windows 10 ESU |
Highly
Recommended |
Not
Required for QB Updates |
[WARNING]
While
the software works, the "security risk" Intuit mentions is real in a
technical sense: if a vulnerability is discovered in W10 that affects how QB handles data, Microsoft won't fix it
(unless you have ESU), and Intuit won't write a "workaround" patch for
an unsupported OS, unless that vulnerability also affects W11 (which is extremely likely).
What you should know about R16
not
W10-specific--pertinent to ALL QB2024 users
The R16
update (released late 2025)
introduces several features, but it also contains a new
"nagware"
behavior. While the
update does
not physically block you from using the software, it
introduces a change in user
experience.
1.
The "YES"
Prompt
The most
notable change in R16 for W10 users is a mandatory
startup notification.
-
Every time you open QB2024 on W10, a pop-up
appears stating that the OS is unsupported and poses a security risk.
-
Unlike previous warnings that could be "dismissed
forever," this one requires the user to type the word "YES" to
acknowledge the risk, before proceeding to home
screen.
-
Bug
Alert: There are widespread reports in late 2025 of this
pop-up appearing incorrectly for users on Windows
Server 2019 and 2022 (both active
and not EOL), which are
technically supported. Intuit
has acknowledged this as a bug but has
not yet remedied it (disabled
the prompt for those supported versions).
2.
Attachment Folder "Scanning" Issues
A technical
concern surfaced in the R16 build regarding performance.
-
The
Issue:
Some IT administrators have noted that R16 triggers continuous
background scanning of the "Attach" folder (where PDF receipts and
documents are stored).
-
The
Impact:
On older W10 machines with slower mechanical hard drives or
congested networks, this can lead to significant "not responding" lag
or high Disk I/O. But this is purely a old low spec hardware issue, not
W10 issue.
-
The
Fix: If you experience this, renaming the .qbw
file or moving the attachment folder to a local path (rather than a
mapped network drive) has been the community-recommended workaround.
3.
New Features with "Hidden" Requirements
R16 includes
features that might struggle on unpatched W10 systems:
-
New
Shipping
Manager: As of December
7, 2025,
the "Old Shipping Manager" was deprecated. The "New Shipping Manager"
relies heavily on modern web-view components. If your W10
installation is missing certain .NET
Framework updates
(specifically 4.8 or the latest WebView2 runtimes), this
feature may crash or display a blank white screen.
-
Invoice-Level
Profitability:
A new reporting feature in R16 allows you to see profit margins
directly on an invoice. This works fine on W10, but users have
reported that "Memorized Reports" created prior to R16 sometimes become
"scrambled" (columns out of order) after the update.
4.
Mandatory "Strong" Passwords
R16
reinforces a security policy where any company file containing PII
(Personally Identifiable Information),
such as SSNs or bank details, now forces a complex password change (8+
characters, uppercase, lowercase, number, and symbol).
This is not W10-specific, but it often surprises users who haven't updated
in a while.
Summary
of R16 Concerns for You
| Concern |
Description |
Severity |
| Startup
Nag |
Must
type "YES" to bypass the "Unsupported OS" warning every time. |
High
(Annoyance) |
| Report
Glitch |
Memorized
reports may need to be re-saved due to column alignment bugs. |
Medium |
| Shipping
Manager |
Old
version is dead; new version needs latest .NET/WebView2. |
Medium |
| Performance |
Potential
lag due to aggressive & inefficient background folder (attachments) scanning. |
Low |
LINKS
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